/* Hotel Saket Villa – Guest Feedback  |  palette taken from the logo */
:root {
  --green: #0F4540;
  --green-2: #16594F;
  --green-dark: #0A2F2B;
  --gold: #B08A4E;
  --gold-soft: #E9DCC1;
  --gold-star: #C9A15A;
  --cream: #FAF7F1;
  --paper: #FFFFFF;
  --ink: #1D2826;
  --muted: #69716E;
  --line: #E6E0D4;
  --danger: #A23B2A;
  --radius: 14px;
  --shadow: 0 1px 2px rgba(15,69,64,.06), 0 8px 24px rgba(15,69,64,.06);
  --serif: 'Cormorant Garamond', Georgia, serif;
  --sans: 'Montserrat', system-ui, -apple-system, 'Segoe UI', sans-serif;
}
* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; font-family: var(--sans); color: var(--ink); background: var(--cream); font-size: 15px; line-height: 1.5; }
h1, h2, h3 { font-family: var(--serif); color: var(--green); font-weight: 600; margin: 0; }
a { color: var(--green); }
.sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); }
.hp { position: absolute; left: -9999px; }

/* ---------- Guest hero ---------- */
.hero { text-align: center; padding: 36px 16px 64px; background:
  radial-gradient(1200px 300px at 50% 0, #fff 0, var(--cream) 70%); border-bottom: 1px solid var(--line); }
.hero-logo { width: 230px; max-width: 62vw; height: auto; display: block; margin: 0 auto 18px; }
.hero h1 { font-size: clamp(28px, 5vw, 38px); }
.hero p { color: var(--muted); max-width: 520px; margin: 8px auto 0; }
.wrap { max-width: 760px; margin: -40px auto 0; padding: 0 16px 40px; position: relative; }

/* ---------- Cards ---------- */
.card { background: var(--paper); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow);
  padding: 24px; margin-bottom: 18px; }
.card-head { display: flex; gap: 14px; align-items: center; margin-bottom: 20px; }
.card-head h2 { font-size: 26px; line-height: 1.1; }
.card-head p { margin: 2px 0 0; color: var(--muted); font-size: 13px; }
.step { flex: 0 0 38px; height: 38px; border-radius: 50%; background: var(--green); color: #fff; display: grid; place-items: center;
  font-weight: 600; font-size: 15px; box-shadow: inset 0 0 0 2px var(--gold); }
.step.icon { background: var(--gold-soft); box-shadow: none; font-size: 19px; }
.section-card { border-top: 3px solid var(--gold); }
.reveal { animation: reveal .35s ease-out; }
@keyframes reveal { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: none; } }

/* ---------- Fields ---------- */
.grid { display: grid; grid-template-columns: 1fr 1fr; gap: 14px 16px; }
.grid.two { margin-top: 18px; }
.field { display: flex; flex-direction: column; gap: 6px; font-size: 13px; font-weight: 500; color: var(--ink); }
.field b { color: var(--gold); }
.field .opt { color: var(--muted); font-weight: 400; }
.field.narrow { max-width: 300px; margin-bottom: 14px; }
input[type=text], input[type=tel], input[type=email], input[type=date], input[type=password], select, textarea {
  font: inherit; font-size: 15px; color: var(--ink); background: #FDFCFA; border: 1px solid #D9D2C3; border-radius: 10px;
  padding: 11px 12px; width: 100%; transition: border-color .15s, box-shadow .15s; }
textarea { resize: vertical; min-height: 64px; }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--green); box-shadow: 0 0 0 3px rgba(15,69,64,.12); background: #fff; }
.missing input, .missing select { border-color: var(--danger); }
.field.missing { color: var(--danger); }

/* ---------- Service chips ---------- */
.chips { display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; border-radius: 12px; }
.chips.missing { outline: 2px solid var(--danger); outline-offset: 6px; }
.chip { position: relative; cursor: pointer; }
.chip input { position: absolute; opacity: 0; }
.chip span { display: flex; flex-direction: column; align-items: center; text-align: center; gap: 2px; padding: 16px 8px;
  border: 1.5px solid var(--line); border-radius: 12px; font-weight: 600; transition: all .15s; background: #FDFCFA; height: 100%; }
.chip i { font-style: normal; font-size: 26px; line-height: 1.2; }
.chip small { font-weight: 400; color: var(--muted); font-size: 11px; }
.chip:hover span { border-color: var(--gold); }
.chip input:checked + span { border-color: var(--green); background: var(--green); color: #fff; box-shadow: inset 0 0 0 2px var(--gold); }
.chip input:checked + span small { color: var(--gold-soft); }
.chip input:focus-visible + span { box-shadow: 0 0 0 3px rgba(176,138,78,.45); }

/* ---------- Star ratings ---------- */
.star-list { display: flex; flex-direction: column; }
.star-q { border: 0; margin: 0; padding: 12px 0; border-bottom: 1px dashed var(--line); display: grid;
  grid-template-columns: 1fr auto 78px; align-items: center; gap: 12px; min-width: 0; }
.star-q:last-child { border-bottom: 0; }
.star-q legend { float: left; padding: 0; font-size: 14.5px; }
.star-q.missing legend { color: var(--danger); }
.star-q.missing .stars label { color: #EBC9C2; }
.stars { display: inline-flex; flex-direction: row-reverse; justify-content: flex-end; }
.stars input { position: absolute; opacity: 0; width: 1px; height: 1px; }
.stars label { font-size: 30px; line-height: 1; color: #DDD6C8; cursor: pointer; padding: 2px 3px; transition: color .12s, transform .12s; }
.stars label:hover, .stars label:hover ~ label,
.stars input:checked ~ label { color: var(--gold-star); }
.stars label:hover { transform: scale(1.12); }
.stars input:focus-visible + label { outline: 2px solid var(--green); border-radius: 4px; }
.star-word { font-size: 12px; color: var(--green); font-weight: 600; text-align: right; }
.star-list.big .star-q { border: 0; grid-template-columns: 1fr auto 78px; }
.star-list.big .stars label { font-size: 38px; }

/* ---------- NPS ---------- */
.nps { border: 0; margin: 18px 0 0; padding: 0; }
.nps legend { font-size: 14.5px; margin-bottom: 10px; padding: 0; }
.nps.missing legend { color: var(--danger); }
.nps-scale { display: grid; grid-template-columns: repeat(11, 1fr); gap: 6px; }
.nps-scale input { position: absolute; opacity: 0; }
.nps-scale label { display: grid; place-items: center; height: 42px; border: 1.5px solid var(--line); border-radius: 9px;
  cursor: pointer; font-weight: 600; background: #FDFCFA; transition: all .12s; }
.nps-scale label:hover { border-color: var(--gold); }
.nps-scale input:checked + label { background: var(--green); color: #fff; border-color: var(--green); }
.nps-scale input:focus-visible + label { box-shadow: 0 0 0 3px rgba(176,138,78,.45); }
.nps.missing .nps-scale label { border-color: #E7C3BB; }
.nps-ends { display: flex; justify-content: space-between; font-size: 12px; color: var(--muted); margin-top: 6px; }

.check { display: flex; gap: 10px; align-items: flex-start; margin-top: 20px; font-size: 14px; cursor: pointer; }
.check input { width: 18px; height: 18px; accent-color: var(--green); margin-top: 1px; }

/* ---------- Buttons / alerts ---------- */
.submit-row { text-align: center; padding-top: 6px; }
.btn { font: inherit; font-weight: 600; letter-spacing: .04em; font-size: 15px; background: var(--green); color: #fff; border: 0;
  border-radius: 999px; padding: 15px 44px; cursor: pointer; box-shadow: inset 0 0 0 2px var(--gold), 0 6px 18px rgba(15,69,64,.25);
  transition: background .15s, transform .1s; text-decoration: none; display: inline-block; }
.btn:hover { background: var(--green-2); }
.btn:active { transform: translateY(1px); }
.btn:disabled { opacity: .7; cursor: default; }
.btn.ghost { background: transparent; color: var(--green); box-shadow: inset 0 0 0 1.5px var(--green); }
.btn.small { padding: 9px 18px; font-size: 13px; }
.btn.gold { background: var(--gold); box-shadow: 0 6px 18px rgba(176,138,78,.3); }
.fine { font-size: 12px; color: var(--muted); margin-top: 12px; }
.alert { background: #FBEDEA; border: 1px solid #EFC7BF; color: #7A2A1E; border-radius: 12px; padding: 14px 18px; margin-bottom: 18px; font-size: 14px; }
.alert ul { margin: 6px 0 0; padding-left: 18px; }
.alert.ok { background: #E8F2EF; border-color: #BFD9D2; color: var(--green); }
.foot { text-align: center; color: var(--muted); font-size: 12px; padding: 10px 16px 30px; }

/* ---------- Thank you ---------- */
.thanks { max-width: 560px; margin: 0 auto; padding: 48px 16px; text-align: center; }
.thanks .card { padding: 40px 28px; }
.thanks img { width: 96px; margin-bottom: 14px; }
.thanks h1 { font-size: 40px; }
.thanks p { color: var(--muted); }
.thanks .actions { display: flex; gap: 10px; justify-content: center; flex-wrap: wrap; margin-top: 22px; }

/* ---------- Admin ---------- */
body.admin { background: #F4F1EA; }
.topbar { background: var(--green); color: #fff; box-shadow: inset 0 -2px 0 var(--gold); }
.topbar .in { max-width: 1200px; margin: 0 auto; padding: 12px 20px; display: flex; align-items: center; gap: 16px; }
.brand { display: flex; align-items: center; gap: 10px; color: #fff; text-decoration: none; }
.brand img { width: 38px; height: 38px; background: #fff; border-radius: 50%; padding: 3px; }
.brand strong { font-family: var(--serif); font-size: 22px; font-weight: 600; letter-spacing: .02em; }
.brand small { display: block; font-size: 11px; color: var(--gold-soft); letter-spacing: .12em; text-transform: uppercase; }
.topbar nav { margin-left: auto; display: flex; gap: 4px; flex-wrap: wrap; }
.topbar nav a { color: #E9EFEE; text-decoration: none; font-size: 13px; padding: 7px 12px; border-radius: 8px; }
.topbar nav a:hover, .topbar nav a.on { background: rgba(255,255,255,.12); color: #fff; }
.page { max-width: 1200px; margin: 0 auto; padding: 24px 20px 50px; }
.page-head { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; flex-wrap: wrap; margin-bottom: 18px; }
.page-head h1 { font-size: 32px; }
.page-head p { margin: 2px 0 0; color: var(--muted); font-size: 13px; }

.filters { display: flex; gap: 10px; align-items: flex-end; flex-wrap: wrap; background: var(--paper); border: 1px solid var(--line);
  border-radius: 12px; padding: 12px 14px; margin-bottom: 18px; }
.filters label { font-size: 11px; font-weight: 600; color: var(--muted); text-transform: uppercase; letter-spacing: .05em; display: flex; flex-direction: column; gap: 4px; }
.filters input, .filters select { padding: 8px 10px; font-size: 13px; width: auto; }
.filters .spacer { flex: 1; }

.kpis { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; margin-bottom: 18px; }
.kpi { background: var(--paper); border: 1px solid var(--line); border-radius: 12px; padding: 16px 18px; }
.kpi .label { font-size: 12px; color: var(--muted); font-weight: 500; }
.kpi .value { font-family: var(--serif); font-size: 40px; font-weight: 700; color: var(--ink); line-height: 1.1; margin-top: 4px; }
.kpi .value small { font-size: 18px; color: var(--muted); font-weight: 500; }
.kpi .sub { font-size: 12px; color: var(--muted); margin-top: 2px; }

.sec-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 14px; margin-bottom: 18px; }
.panel { background: var(--paper); border: 1px solid var(--line); border-radius: 12px; padding: 18px; }
.panel h3 { font-size: 22px; display: flex; align-items: center; gap: 8px; }
.panel .meta { font-size: 12px; color: var(--muted); margin: 2px 0 12px; }
.panel .avg { margin-left: auto; font-family: var(--sans); font-size: 14px; font-weight: 600; color: var(--ink); }
.bars { display: flex; flex-direction: column; gap: 8px; }
.bar-row { display: grid; grid-template-columns: minmax(120px, 1.3fr) 2fr 34px; gap: 10px; align-items: center; font-size: 12.5px; }
.bar-row .q { color: var(--ink); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.bar-track { display: block; height: 10px; background: #EFEBE2; border-radius: 4px; position: relative; }
.bar-fill { display: block; height: 100%; background: var(--green); border-radius: 0 4px 4px 0; }
.bar-fill.low { background: var(--gold); }
.bar-row .n { text-align: right; font-weight: 600; font-variant-numeric: tabular-nums; }
.empty { color: var(--muted); font-size: 13px; padding: 10px 0; }

.table-wrap { background: var(--paper); border: 1px solid var(--line); border-radius: 12px; overflow-x: auto; }
table.data { width: 100%; border-collapse: collapse; font-size: 13px; }
table.data th { text-align: left; font-size: 11px; text-transform: uppercase; letter-spacing: .06em; color: var(--muted); font-weight: 600;
  padding: 12px 14px; border-bottom: 1px solid var(--line); background: #FBF9F4; white-space: nowrap; }
table.data td { padding: 12px 14px; border-bottom: 1px solid #F0ECE3; vertical-align: top; }
table.data tr:last-child td { border-bottom: 0; }
table.data tr:hover td { background: #FCFBF7; }
.tag { display: inline-block; font-size: 11px; padding: 2px 8px; border-radius: 999px; background: var(--gold-soft); color: #6B5328; margin: 0 3px 3px 0; font-weight: 500; }
.nps-badge { display: inline-block; min-width: 28px; text-align: center; font-weight: 600; font-size: 12px; padding: 2px 6px; border-radius: 6px; }
.nps-badge.pro { background: #E3F0EC; color: var(--green); }
.nps-badge.pas { background: #F3EFE6; color: #6F6656; }
.nps-badge.det { background: #F8E6E2; color: var(--danger); }
.mini-stars { color: var(--gold-star); letter-spacing: 1px; white-space: nowrap; }
.mini-stars .off { color: #DED8CB; }
.comment { color: var(--ink); font-size: 12.5px; max-width: 360px; }
.comment em { color: var(--muted); font-style: normal; font-size: 11px; display: block; }
.pager { display: flex; gap: 6px; justify-content: center; margin-top: 16px; }
.pager a, .pager span { padding: 6px 12px; border-radius: 8px; border: 1px solid var(--line); background: var(--paper); text-decoration: none; font-size: 13px; }
.pager span { background: var(--green); color: #fff; border-color: var(--green); }

.detail-grid { display: grid; grid-template-columns: 320px 1fr; gap: 16px; }
.kv { display: grid; grid-template-columns: 120px 1fr; gap: 8px 12px; font-size: 13.5px; }
.kv dt { color: var(--muted); }
.kv dd { margin: 0; font-weight: 500; word-break: break-word; }
.qa { padding: 10px 0; border-bottom: 1px dashed var(--line); display: flex; justify-content: space-between; gap: 12px; font-size: 13.5px; }
.qa:last-child { border-bottom: 0; }
.answer { background: #FBF9F4; border-left: 3px solid var(--gold); padding: 10px 12px; border-radius: 0 8px 8px 0; margin-top: 8px; font-size: 13.5px; }
.answer em { display: block; color: var(--muted); font-style: normal; font-size: 11.5px; margin-bottom: 2px; }

.login-box { max-width: 380px; margin: 8vh auto; padding: 0 16px; }
.login-box .card { padding: 32px 28px; }
.login-box img { width: 170px; display: block; margin: 0 auto 18px; }
.login-box h1 { text-align: center; font-size: 26px; margin-bottom: 18px; }
.login-box .field { margin-bottom: 14px; }
.login-box .btn { width: 100%; }

/* ---------- Responsive ---------- */
@media (max-width: 860px) {
  .kpis { grid-template-columns: repeat(2, 1fr); }
  .sec-grid, .detail-grid { grid-template-columns: 1fr; }
}
@media (max-width: 620px) {
  .card { padding: 18px 16px; }
  .grid { grid-template-columns: 1fr; }
  .chips { grid-template-columns: repeat(2, 1fr); }
  .star-q, .star-list.big .star-q { grid-template-columns: 1fr auto; row-gap: 4px; }
  .star-q legend { grid-column: 1 / -1; }
  .stars label { font-size: 34px; padding: 2px 4px; }
  .nps-scale { grid-template-columns: repeat(6, 1fr); }
  .topbar .in { flex-wrap: wrap; }
  .topbar nav { margin-left: 0; width: 100%; }
  .kpi .value { font-size: 32px; }
  .bar-row { grid-template-columns: 1fr 1fr 30px; }
}
@media print {
  .topbar, .filters, .pager, .btn { display: none !important; }
  body.admin { background: #fff; }
}